Product supply updates


As you may be aware, MSD’s computer network was compromised on June 27 as part of a global cyber-security incident which impacted MSD’s IT systems.  We have implemented business continuity plans and continue to ship orders and meet patients’ needs.  Continuity of supply of our medicines and vaccines has been and remains our highest priority.

We continue to make progress on returning all of our operations to normal.  However, we may be temporarily delayed in fulfilling certain orders as we restore the IT systems that were impacted by the cyber-incident.  We are committed to resolving this issue as quickly as possible, and to keeping you informed.

The table below details the current supply shortage status.

For healthcare professionals who require more information about shortages please contact:

+353 (0)1 299 8700

If you are a patient seeking information on how shortages may affect your treatment, we recommend that you consult your doctor.


Product Description Supply Status Shortage From Latest Update SPC link
ATOZET TABS 10/10MG 30 Back in stock 9th July 2018 - Limited Supply Dec-17 Back in stock 9th July 2018 - Limited Supply Click Here
COZAAR ORAL SUSP 2.5MG/ML 500MG Out of Stock Apr-18 Resupply expected: August Click Here
EMEND 80MG CAPSULES Back in Stock June-18 Back in stock since June 18th Click Here
HBVAXPRO 10MCG/1ML 1 Out of Stock Apr-17 Out of Stock for Private Market Click Here
NEOCLARITYN 0.5mg/ml ORAL SOLUTION (100ml and 150ml) Back in Stock Jun-18 Back in Stock since June 18th Click Here
RESTANDOL TESTOCAPS 40MG 60 Back in Stock 2016 Back in stock since 5th April 2018 Click Here
ZISPIN TABS 30MG 30 Out of Stock Jun-18 TBC Click Here